Privacy Policy

1. Introduction

Metascend GmbH ("we," "us," "our," or the "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website LongevityDesk (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This Privacy Policy applies to information we collect through our website located at longevitydesk.io and any related services, sales, marketing, or events (collectively referred to as "Services").

2. Company Information

Metascend GmbH is the controller and responsible for your personal data. Our company details are:

3. Information We Collect

3.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, password, and any profile information you choose to provide.
• Communication Data: When you contact us, we collect the information you provide in your messages, including your email address and the content of your communications.
• User Content: Any content you post, upload, or share through our Services, including saved insights, votes, and preferences.
• Payment Information: If you make purchases through our Services, we collect billing information. Payment processing is handled by third-party payment processors.

3.2 Information We Collect Automatically

• Usage Data: Information about how you use our Services, including pages visited, features used, actions taken, and time spent on pages.
• Device Information: Information about the device you use to access our Services, including device type, operating system, browser type, and unique device identifiers.
• Location Data: General location information based on your IP address.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities.

3.3 Information from Third Parties

• Social Media Platforms: If you choose to sign in using Google or other social media accounts, we receive your name, email address, and profile picture from these platforms.
• Analytics Providers: We work with analytics providers like Google Analytics to understand how our Services are used.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain Services: To operate our website, create and manage your account, and provide you with the features and functionality of our Services.
• Personalization: To personalize your experience, including providing customized content recommendations and insights based on your interests and activities.
• Communication: To send you service-related notices, updates, security alerts, and support messages.
• Marketing: With your consent, to send you marketing communications about our products, services, and promotions that may be of interest to you.
• Analytics and Improvement: To analyze usage patterns, monitor and improve our Services, develop new features, and conduct research.
• Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.
• Safety and Security: To detect, prevent, and address fraud, security breaches, and other potentially harmful activities.

5. Legal Basis for Processing

We process your personal data under the following legal bases in accordance with the General Data Protection Regulation (GDPR) and Swiss data protection laws:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legal Obligation: Where we are legally required to process your data.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of third parties, provided your interests and fundamental rights do not override those interests.

6. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers that perform services on our behalf, such as hosting, analytics, customer support, and email delivery.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose information where we believe it is necessary to protect the rights, property, or safety of Metascend GmbH, our users, or others.
• Consent: We may share your information with your consent or at your direction.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our Services and for legitimate and essential business purposes, such as:

• Maintaining the performance of our Services
• Making data-driven business decisions
• Complying with our legal obligations
• Resolving disputes and enforcing our agreements

When we no longer need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response procedures

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ from those in your jurisdiction. We ensure that any international transfers of personal data are subject to appropriate safeguards in accordance with applicable data protection laws.

For transfers from the European Economic Area (EEA) or Switzerland to countries not deemed adequate by the European Commission, we use Standard Contractual Clauses or other appropriate safeguards.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal information and receive a copy of it.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
• Restriction: Request that we restrict the processing of your personal information under certain circumstances.
• Objection: Object to our processing of your personal information for direct marketing or based on legitimate interests.
• Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at hello@longevitydesk.io. We will respond to your request within the timeframe required by applicable law.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. Cookies are small data files stored on your device that help us improve our Services and your experience.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Enable enhanced functionality and personalization.
• Marketing Cookies: Used to track visitors across websites for marketing purposes.

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

12. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hello@longevitydesk.io.

13. Third-Party Links and Services

Our Services may contain links to third-party websites, products, and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

14. Marketing Communications

With your consent, we may send you promotional emails about our Services, new features, and other news that may be of interest to you. You can opt-out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Updating your communication preferences in your account settings
• Contacting us at hello@longevitydesk.io

Please note that even if you opt-out of marketing communications, we may still send you service-related communications that are necessary for the administration and use of your account.

15. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at hello@longevitydesk.io or visit our website's privacy settings.

16. European Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and related data protection laws:

• The right to lodge a complaint with your local supervisory authority
• The right to know the source of your personal data if we did not collect it directly from you
• The right to object to automated decision-making and profiling

For Switzerland, the competent supervisory authority is the Federal Data Protection and Information Commissioner (FDPIC).

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices and your privacy rights.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable data protection laws.